The Eye Specialist for Animals

What people say on Google

1. ★★★★★ 5/5
   

   Desmund Loo 2 months ago

   Very grateful to Dr Boo for bringing back life to Mimi! We had adopted Mimi many years back, but despite her love for going on walks, she was often afraid of running and exploring like a healthy dog would. Mimi's eyes were both cloudy and prevented her from seeing clearly. That was until she underwent cataract surgery to save one of her eyes in 2022. Dr Boo's patience in explaining the risks and follow-up care for Mimi assured us to carry out the operation. My family is very blessed to say that through these 4 years, Mimi's eye is still functioning well with the right medication Dr. Boo prescribed. Dr. Boo and her team are always friendly, professional, and eager to help - I highly recommend her for your dog's eye care needs!

2. ★★★★★ 5/5
   

   Andrew Tam 6 months ago

   It has taken us 3 years to write this review, and today, my wife and I finally want to express our deepest gratitude to Dr. Boo, Dr Jelisa and the wonderful team at the Eye Specialist for Animals. Back in 2022, you operated on our 14-year-old dog, Buffy, to remove the cataract in her left eye. Even when complications arose and she needed a second procedure, one that unexpectedly cut short your husband’s birthday celebration, you never hesitated even on a public holiday. You showed compassion, dedication, and incredible professionalism at every step. Buffy passed on 15 November 2025 from old age, 3 years after her eye surgery. Because of you, she enjoyed perfect vision right up to her final day. She could see her food, walk confidently wherever she wanted, and most importantly, look at us with the same loving eyes we had known all her life. Throughout Buffy’s journey, many people touched our hearts with their care and kindness towards Buffy. You are truly one of them. Thank you for giving her the gift of sight, for giving us 3 more years of seeing her bright and happy, and for the love and care you continue to give to so many other dogs. From the bottom of our hearts- thank you!

3. ★★★★★ 3/5
   

   Cassy 4 months ago

   Truly a specialist in animal eye care, I feel confident entrusting my pets’ eye health to the doctors here. I have consulted both Dr. Gladys and Dr. Jelisa. Dr. Gladys is highly knowledgeable and was able to accurately pinpoint the right treatment plan for my cat, while Dr. Jelisa thoughtfully shared important considerations for caring for my senior cat and explained the possible implications of the medication given his existing health conditions. It is extremely reassuring to know my cats are in such capable hands, supported by attentive doctors and nurses. Unfortunately, across several visits, my experience with the reception staff has not matched the high standard of care provided by the medical team. In particular, one receptionist, came across as lacking professionalism and empathy, qualities that are especially important in a veterinary specialist setting. Our interactions felt unnecessarily assertive and dismissive, and there appeared to be little effort to understand or accommodate my situation as we were out of our medication soon. I was unable to bring my cat in for a follow-up sooner due to a recent deterioration in his health and travel-related anxiety that have impacted his wellbeing. During these exchanges with her, I felt unsupported and quite helpless, ultimately having to bring him in despite my concerns. I appreciate that a last minute appointment was arranged for me and my issue has been resolved. I will continue returning for follow-up care because of the excellent doctors, but I sincerely hope the clinic can improve its front-line customer service. As the first point of contact for clients, the reception team plays a crucial role in shaping the overall experience, and tightening this aspect would greatly enhance an otherwise outstanding practice. Thank you.